Archived Discussions
This page has been archived
The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference. Learn more about this message
Reply
Getting There
Angela+Grim
Posts: 3
Joined: ‎15-09-2013
Accepted Solution

skygo will not work keeps saying update Silverlight which have done and rebooted but still no go

used to be able to play sky go but it no longer works. It says need to update silverlight to latest version. this has been done rebooted but it will still not allow skygo to work not sure what needs to happen now

Please do not post any personal details or account information. Please use plain text.
Super User
caesarome
Posts: 46,209
Joined: ‎27-10-2010

Try uninstalling Microsoft Silverlight off your computer...

Try uninstalling Microsoft Silverlight off your computer and then reboot the PC. When it has started up again go to use Sky Go again and it should prompt you to install silverlight which you need to do again, once this has been done hopefully you will not see that message again.

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
Please do not post any personal details or account information. Please use plain text.