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sky sports mobile tv android subscription help

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sky sports mobile tv android subscription help

I went to renew my subscription and it says I already have a subscription, I get a message saying "your purchase cannot be processed you already have a valid monthly subscription for sky sports tv". Its so annoying how can I get this renewed? Also I had an account on iphone and I got all 4 channels for £4.99 now that im on android I only get 2 channels for £4 99 even though my sky id account was being used before they changed the price plan to £9.99 a month. Can someone please help me resolve these issues id really appreciate it thanks.
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