on 13-05-2011 06:50 PM
A friend just recived a new sagem router from sky but their mac laptop cannot connect to it at all.
I tried a win7 laptop with it and have the same problem.With win7 I tried it with ethernet and the error
given is ''no valid ip address''.Also the only lights showing on router are the on light and ethernet.Tried all
the usual things with the router but no go.Does this suggest the router is faulty.
Solved! Go to Solution.
on 13-05-2011 08:18 PM
There are problems with this router as can be seen here:
on 13-05-2011 10:18 PM
Thanks for the reply caesarome but I do have the problem of not being able to access the router settings.
Do you or anyone else think that settings on the laptop to do with the ip address could be a problem?
on 15-05-2011 07:58 PM
This does not sound as though it is the known issue from what you have posted, could you please follow this troubleshooting to see if this helps.
If this does not rectify your problem could you please let us know.
on 15-05-2011 11:19 PM
You have the Efternet light on which is an indication that the cable, and the ports are working and communicating.. Sounds like a configuration problem.. Ensure both PC's are set to DCHP, do not set the IP's manually.
Also do a hard reset by holding the reset button on the back for 10secs ish, other than that if it doesnt still work you indeed have a faulty router...