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beckykeane51
Posts: 1
Joined: ‎16-11-2012

sky on demand, ethernet cable plugged in but no on demand

Hi, 

   I have plugged an ethernet cable into my sky + box and from there into my broadband box, at first the message flashed onscreen to say connected , but I havent got the same options as per the demo video on Sky's website. 

anything else i can do? is my ethernet cable faulty?

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lainys
Posts: 4,861
Joined: ‎30-04-2011

Good Afternoon beckykeane51,   Thank you for your post to...

Good Afternoon beckykeane51,

 

Thank you for your post to the Sky Help Forum Community, 

 

Please click on this link and follow the set up steps to connect to the Wired On Demand Service.

 

If you are still having problems please re-connect the Ethernet cable at both ends. If you are still unable to view please try another Ethernet cable.

 

Kind Regards

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