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New Viewer
Posts: 1
Joined: ‎28-07-2013

sky go wont register my laptop how do i fix this

i have previously been able to watch sky go on my laptop but for some reason after i came back from canada ( laptop went too ) i was unable to use the online service, as it unregistered the laptop and wouldnt re-register it.  Any help would be great



Retired Staff Member
Posts: 3,055
Joined: ‎14-12-2012

Good afternoon Sarah.kench,   It's great to read that you...

Good afternoon Sarah.kench,


It's great to read that you are looking to use the Sky Go service and hopefully we can help get to the bottom of this Smiley Happy


Can you let me know you can delete the Sky Go application along with Microsoft Silverlight, reboot your device and then try to access this once again?


If you can reply to my post to let me know if this helps at all, or if your problems persist.