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sky go silverlight problem!

Runner
Posts: 4
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sky go silverlight problem!

i have silverlight and would like sky go but upon log in it comes up with

'sky go uses ms silverlight to play on demand content on the sky go desktop,When prompted regarding playback of protected content,please choose 'enable' if you wish to continue watching on our service.'

I have checked this box numerous times and even uninstalled silverlight and reinstalled.Still the same message. This is not the first problem i have had with sky and am getting to the point where it is just 1 problem after another.

How do i correct this issue please.

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Oracle
Posts: 58,550
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Re: sky go silverlight problem!

Uninstall Silverlight again and reboot your computer. Then go to use Sky Go again as this time it should prompt you to install it again which you need to do. What happens when you do this ?

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Runner
Posts: 4
Post 3 of 4
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Re: sky go silverlight problem!

same message again. as i said i had done this already a number of times.thank you anyway. 

Boom Operator
Posts: 24
Post 4 of 4
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Re: sky go silverlight problem!

"Uninstall Silverlight again and reboot your computer."

 

Mate, please...