Showing results for 
Search instead for 
Do you mean 
 
Help
Help
 
Archived Discussions
This page has been archived
The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
Learn more about this message
Reply
Getting There
manutdfanclubb
Posts: 1
Registered: ‎20-01-2013

sky go not working on laptop

I use sky go on my mobile phone but it will not work on my laptop.  I was trying to watch sky sports and a timer comes up but nothing happens.

Stay Safe: Don't post any personal details or Sky account information. Plain text only in this box.
Retired Staff Member
Fraser-H
Posts: 3,055
Registered: ‎14-12-2012

Hi manutdfanclubb,   Thank you for taking the time to joi...

Hi manutdfanclubb,

 

Thank you for taking the time to join the Sky Help Forum and welcome to our community.

 

I am sorry to hear that you are experiencing this issue at the moment. What we would ask you to do is first delete and un-install the app along with Microsoft silverlight, reboot your device and then download the service once again.

 

If this is unsuccessful it may well be worth trying to view the service through a different web browser as this can sometimes help.

 

If this helps please accept as solution, if this does not help please post back into the forum. 

 

Thanks

Stay Safe: Don't post any personal details or Sky account information. Plain text only in this box.