on 21-04-2012 06:42 PM
Sky Go loads fine. My user name already filled in. As soon as i type any character to input my password, the screen goes white. i've tried re-installing, updating silverlight etc. i'm using an old Sony Vaio laptop runnig XP pro service pack 3.
any help please...
on 22-04-2012 04:20 PM
Thanks for posting on the Forum.
I'm sorry to see that you're having an issue using Sky Go at the moment, can I get you to try a different browser to see if this helps at all.
Please come back and let us know.
on 22-04-2012 10:19 PM
If this is the desktop application you are using then try unistalling it. To do this login to the sky go website here:
Click on "Settings" then "Install Desktop Software" then right click on the Desktop App box and you should then be given a unistall otion so select this and when it has been removed, reboot your computer then go back to this box and install it again.