sky go login

Posts: 2
Post 1 of 4

sky go login

Sky Go loads fine. My user name already filled in. As soon as i type any character to input my password, the screen goes white. i've tried re-installing, updating silverlight etc. i'm using an old Sony Vaio laptop runnig XP pro service pack 3.

any help please...


All Replies
Retired Staff Member
Posts: 3,721
Post 2 of 4

Re: sky go login

Hi bromihelp,


Thanks for posting on the Forum.


I'm sorry to see that you're having an issue using Sky Go at the moment, can I get you to try a different browser to see if this helps at all.


Please come back and let us know.


Many Thanks,

Posts: 2
Post 3 of 4

Re: sky go login

Thanks Graeme. I don't load a browser... I select Sky Go, it takes me straight to page to input username and password. As soon as I touch first character of password,screen goes blank
Posts: 66,061
Post 4 of 4

Re: sky go login

If this is the desktop application you are using then try unistalling it. To do this login to the sky go website here:


Click on "Settings" then "Install Desktop Software" then right click on the Desktop App box and you should then be given a unistall otion so select this and when it has been removed, reboot your computer then go back to this box and install it again.


If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
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