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02-01-2014 10:59 PM
We have the new sky+HD WIFI box which was working fine....until we had to replace our old modem and router (VIRGIN MEDIA) with a superhub. Now all the On Demand channels we could access before are now not available. We have tried many times to reset via the NETWORK on the tv by connecting with a password and then connecting with WPS PIN (unable to connect with WPS button as the HUB doesn't have one. I even tried to reset the WPS button on the sky box - but nothing has worked).
I tried the online chat and an advisor sent me a link to try, but the link was for the same instructions that i followed via the sky box instructions.
Anyone else have this problem? or can offer any advice before i phone sky