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Try a reboot, power off at the mains, wait 2 minutes, power on, then wait 3 minutes and switch the sky box on using the sky button on the remote.
_______________________________________________ this post contain my own views and suggestions based on past experiance. I an not affiliated with Sky in any way. Equipment: Thomson HD 4E3007 box, xBox, Sky BB, Sky Talk
If this post has helped you, you can thank me by clicking the pink star to give me Kudos :-)