The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference.
27-11-2013 08:36 PM
My Sky is working ok but the green light on the sky+HD box is not on (usually it is on all the time). I tried resetting but it made no difference. As I am getting programs it is not a problem but I wondered why.
27-11-2013 10:29 PM
You could try a planner rebuild:
Or a software download:
Switch off at the mains,
Press and hold the backup button on the Sky box
Switch on at the mains keeping the Backup button pressed
When all 4 LEDS light on the front of the Sky box, release the Backup button.
You should see an on screen message advising the software is updating, the whole proccess should take about 15 minutes.
05-12-2013 08:41 AM
05-12-2013 09:30 AM
Sorry to see that your Green light on your box is still not lit after going over the troubleshooting provided by caesarome, As your Sky Box is working ok it may be down to the fuse the light is connected too is no longer working.
If you have any issues with the box functions please get back to us, again if you have any questions or queries also.