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Occasional Visitor
Sahil.A
Posts: 2
Registered: ‎23-11-2010
Accepted Solution

no Live pause or recording on Star Plus

My sky+hd has stopped pausing and recording programs on Star Plus (784).  If I try pausing a program I get a message saying that Live Pause is not available and when i try recording it says this program cannot be added to planner.

 

All other channels seem fine.

 

I only recently updated to sky HD from sky+ and never had this problem with the old box.

 

any advise on resolving this issue ?

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Super User
Mark39
Posts: 19,302
Registered: ‎30-11-2010

Re: no Live pause or recording on Star Plus

First thing to try is to switch off/on the Sky box at the mains.

 

If that doesn't resolve it, try a Planner Rebuild: http://www.sky.com/helpcentre/tv/sky-plus-hd/recording/guide-to-performing-a-planner-rebuild/index.h...

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