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my sky on demand has disappeared

Runner
Posts: 3
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my sky on demand has disappeared

My sky on demand programmes have disappeared ?

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Oracle
Posts: 15,391
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Re: my sky on demand has disappeared

This usually happens when there is a issue connecting to the Internet.

Annie
Sky+HDiPad Pro 12.9" • BT Infinity 2 • XboxOne - Gamertag: Annie UK - Discord: yBa3Qe3
Sky Customer - Tech Geek - Gamer - Web Designer - Computer Programmer
Runner
Posts: 3
Post 3 of 5
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Re: my sky on demand has disappeared

thx but I have never had it connected to the internet, it froze yesterday and i turned it of by the wall and switched it back on and have noticed today that nearly all my on demand movies etc have gone

Staff
Posts: 7,551
Post 4 of 5
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Re: my sky on demand has disappeared

Hi joanne111,

Can you let us know more information about this issue, as a lot of customers are thinking that the system is developing a fault where all that has happened is that the layout has changed?

Please let us know what options you see along the middle menu bar when you press the red button for Anytime? Also has the red button changed to now show "On Demand"?

Thanks,
Anne
Community Coordinator
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Runner
Posts: 3
Post 5 of 5
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Re: my sky on demand has disappeared

Hi, the sky anytime has now changed to demand, but theres only 4 movies on the demand and hardly any other programmes on the demand.

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