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Getting There
joanne111
Posts: 3
Joined: ‎30-09-2012

my sky on demand has disappeared

My sky on demand programmes have disappeared ?

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Super User
Annie+UK
Posts: 6,093
Joined: ‎27-10-2010

Re: my sky on demand has disappeared

This usually happens when there is a issue connecting to the Internet.

Annie..........        Xbox Gamertag: Annie UK


Sky customer since 1989 - βeta tester for: WindowsTechPreview, Xbox One, Windows Phone, Sky+HD etc... Hardware: DRX890 to LG 32LV550T, DRX895 to LG 42LV550T, Lumia 1520, Xbox One,, iPad Air 2 (128GB WiFi)

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Getting There
joanne111
Posts: 3
Joined: ‎30-09-2012

Re: my sky on demand has disappeared

thx but I have never had it connected to the internet, it froze yesterday and i turned it of by the wall and switched it back on and have noticed today that nearly all my on demand movies etc have gone

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Staff
Anne-M
Posts: 7,551
Joined: ‎10-10-2011

Re: my sky on demand has disappeared

Hi joanne111,

Can you let us know more information about this issue, as a lot of customers are thinking that the system is developing a fault where all that has happened is that the layout has changed?

Please let us know what options you see along the middle menu bar when you press the red button for Anytime? Also has the red button changed to now show "On Demand"?

Thanks,
Anne
Community Coordinator
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Getting There
joanne111
Posts: 3
Joined: ‎30-09-2012

Re: my sky on demand has disappeared

Hi, the sky anytime has now changed to demand, but theres only 4 movies on the demand and hardly any other programmes on the demand.

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