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Getting There
reading+boy
Posts: 2
Joined: ‎08-10-2012

my sky+ hd planner is not working

my sky+ hd planner has started randomly missing pages for programmes set to record / remind. on demand is also showing an error message that content not currently available. i've reset twice & this is not solving the problem. i have seen other forum entries that a recent epg release is the cause of the problem. help!

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Retired Staff Member
kirsty+d
Posts: 1,558
Joined: ‎01-11-2011

Re: my sky+ hd planner is not working

Hi reading+boy,

Thanks for getting in touch with your issue.

Can you confirm what you did to reset the box? When did your EPG update, what type of box do you have?

Are the items you are having problems with in the planner previously set as series links?

This information would be helpful.

Regards,
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Getting There
reading+boy
Posts: 2
Joined: ‎08-10-2012

Re: my sky+ hd planner is not working

i've done a planner rebuild a few times, turned the box of at the mains for half an hour or so. i have a 1tb hd box & now i can't even see my planner

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I'm New Here
airliebird28
Posts: 1
Joined: ‎10-10-2012

Re: my sky+ hd planner is not working

i am having the same problem i have done a sky planner rebuild not helped and and tried completely turning box off n back on again this started on sunday after i watched an episode of csi miami set on series link when i deleted it, it crashed my planner n it has not been working right since please help
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Wise Council
John8372
Posts: 1,421
Joined: ‎04-03-2012

Re: my sky+ hd planner is not working

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