Reply

my sky box isnt working on my tv

Answered
Go to Answer
New Viewer
Posts: 1
Post 1 of 2
208 Views

my sky box isnt working on my tv

when i went to bed last night my sky hd box worked, when i got up this morning, I just have a blue screen.

 

Any ideas anyone??? Oh and it did rain really heavy in the night.

 

I have tried turning it off on the wall, done the sky troubleshoot, and still nothing......help  please

 

Thanks for the response, 

 

I have tried all those, and still not working.

IF I CLICK TV GUIDE, THERE IS THE SCREEN THERE, AND IT SAYS SEARCHING FOR LISTING.

So there is no problems with connection, any other tips??

Answer

Best Answers
Answer
Retired Staff Member
Posts: 446
Post 2 of 2
228 Views

Good Morning Ruth1975,   Thanks for your question. If you...

Good Morning Ruth1975,

 

Thanks for your question. If you are receiving a blue screen on your TV, it might prove worthwhile to re check your box connection. Normally, if your services is not working due to adverse weather conditions, you will receive an on screen message stating, " No Satellite Signal being received"

 

Can you try the following:

 

http://www.sky.com/helpcentre/tv/sky-plus-hd/picture-problems/problems-with-your-tv-picture/

 

Best Regards,

All Replies
Reply
Answer
Retired Staff Member
Posts: 446
Post 2 of 2
229 Views

Good Morning Ruth1975,   Thanks for your question. If you...

Good Morning Ruth1975,

 

Thanks for your question. If you are receiving a blue screen on your TV, it might prove worthwhile to re check your box connection. Normally, if your services is not working due to adverse weather conditions, you will receive an on screen message stating, " No Satellite Signal being received"

 

Can you try the following:

 

http://www.sky.com/helpcentre/tv/sky-plus-hd/picture-problems/problems-with-your-tv-picture/

 

Best Regards,

Reply