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Hi all, new to the site . The problem I have is that I have recently activated sky on my xbox and have signed up to the monthly ticket option as I'm not a sky customer, all went well with the setup until I try to watch one of the movie channels and instead of watch is say I need to upgrade, upon reading what you can watch on the monthly ticket it clearly states you can watch some of the movie channels but all are the same saying I need to upgrade. I only have the basic package which is £15 per month but even this states that movies are included. Please help
Thank you for your first post to the community and welcome to the Sky Help Fourm.
I have checked the basic £15 a month package and you would get Five live entertainment channels on your smartphone or tablet, More live channels and entertainment on demand on your laptop.
If you wanted to watch Sky Movies then you would have to upgrade to the Sky Movies + Sky Entertainment package at £32 a month. This package includes 11 live Sky Movies channels, plus hundreds of movies on demand and Over 20 live entertainment channels and TV on demand on your laptop.