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Runner
Posts: 6
Joined: ‎19-01-2013

messages

WHY DOESN'T myhelprequests.sky.com NOT WORK ON MAC/PC/FIREFOX/IE/SAFARI? DO I HAVE TO NOW COMPLAIN ABOUT MY COMPLAINT AS SKY OBVIOUSLY DON'T VALUE MY BUSINESS??

Oracle
Posts: 56,172
Joined: ‎27-10-2010

Re: messages

These two links work for me with Firefox:

 

https://myhelprequests.sky.com/

 

https://myhelprequests.sky.com/open

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
Runner
Posts: 6
Joined: ‎19-01-2013

Re: messages

well you're just the lucky one! aren't you?

Oracle
Posts: 56,172
Joined: ‎27-10-2010

Re: messages

[ Edited ]

Sorry just trying to help, what happens when you click either of these links, what do you see ?

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
Runner
Posts: 6
Joined: ‎19-01-2013

Re: messages

well I have typed it in to Firefox just as you said and it just goes to my front page! No reponse!! Sorry

Oracle
Posts: 56,172
Joined: ‎27-10-2010

Re: messages

It did that with me at first as well but you can access it from this very forum.

 

Put your cursor over the "Help & Support" menu at the top right of the page and from the dropdown menu that appears is  "View my help requests" link, perhaps this one will work for you. Try right clicking on it (with Firefox) and selecting "Open Link in a new tab or window".

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
Retired Staff Member
Posts: 3,198
Joined: ‎03-12-2012

Re: messages

Hi talbot+park,

 

Thank you for going to the Sky Help Forum for assistance. 

 

How you getting on with things? 

 

 

Runner
Posts: 6
Joined: ‎19-01-2013

Re: messages

not well!

Retired Staff Member
Posts: 3,198
Joined: ‎03-12-2012

Re: messages

Tell me more talbot+park?

 

Could you attach some screen shots showing your issue?