on 23-10-2011 02:11 PM
recently signed up for sky go but whenever i try to watch live tv it plays for about 2 seconds then buffers for about 30 seconds and then plays for another 2 seconds before buffering again and this is all it does can anyone help i am using firefox
on 24-10-2011 07:58 AM
Welcome to the Sky Forum
Sorry to see you are having problems using the Sky Go. It must be really annoying having it buffing all the time
Buffering while annoying can be caused by several factors and in order for us to assist with the issue and identify the cause we would need some information relating to your connection and set up.
Can you tell us how your computer is connected to the router, is it wireless or wired using Ethernet?
Also can you also provide the following stats from your router
on 22-11-2011 05:15 PM - last edited on 22-11-2011 05:35 PM by Buddica.
System DetailsManufacturerModel NumberFirmware VersionADSL Firmware Version
ModemModem StatusDownStream Connection SpeedUpStream Connection SpeedVPIVCI
ADSL PortMAC AddressIP AddressNetwork TypeIP Subnet MaskGateway IP AddressDomain Name Server
LAN PortMAC AddressIP AddressDHCPIP Subnet Mask
Wireless PortName (SSID)RegionCurrent ChannelWireless APBroadcast Name
on 23-11-2011 07:58 PM
Thanks for your first post.
SO we can can off advice, it would be great if you could provide a little more info on the issues you are experiencing.
I realise by posting on this thread you are more than likely experiencing excessive buffering. Could you also confirm how long you have been having these issues and if you have taken any steps thus far to try and resolve?