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I'm New Here
kaybeth125
Posts: 1
Joined: ‎15-02-2014

i have unblocked my sky shield but cannot get back on to facebook

Hi I set my shield setting to PG and realised that i have blocked face book then i tried to unblock the PG and picked out another one but i have redone my settings  so i can get on to facebook  but now since i have done it I cannot get back on 

can you help

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Retired Staff Member
shaun-k
Posts: 969
Joined: ‎23-10-2013

Good morning kaybeth124,   Thanks for contacting us on th...

Good morning kaybeth124,

 

Thanks for contacting us on the Sky Community Forum about your problems getting onto Facebook. 

 

Can you check your Sky Broadband Shield again and make sure that any changes you made have been saved. You also need to make sure that you have not individually added Facebook to the block list. 

 

Let me know how you get on.

Shaun-K
Community Coordinator
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