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Runner
Posts: 1
Joined: ‎28-02-2013
Accepted Solution

how do I reduce my sky package online

How do I reduce my sky package online or must I phone customer services?

Editor
Posts: 823
Joined: ‎18-05-2011

There are various contact methods other than telephone. H...

[ Edited ]

There are various contact methods other than telephone. However, I'm afraid that they are unreliable due to practices being adopted in Sky Contact Centres to establish telephone contact with the customer if they choose an alternative contact option.

 

http://help.sky.com/my-account/billing/remove-a-package-or-cancel-your-subscription

http://helpforum.sky.com/t5/Billing-Payments/Remove-a-package-or-cancel-your-subscription/td-p/76355...

 

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Editor
Posts: 823
Joined: ‎18-05-2011

There are various contact methods other than telephone. H...

[ Edited ]

There are various contact methods other than telephone. However, I'm afraid that they are unreliable due to practices being adopted in Sky Contact Centres to establish telephone contact with the customer if they choose an alternative contact option.

 

http://help.sky.com/my-account/billing/remove-a-package-or-cancel-your-subscription

http://helpforum.sky.com/t5/Billing-Payments/Remove-a-package-or-cancel-your-subscription/td-p/76355...

 

New Viewer
Posts: 2
Joined: ‎03-03-2013

I have tried the same request.  The 3-day response time w...

I have tried the same request.  The 3-day response time was promised 5 days ago and counting..................zzzzz

 

New Viewer
Posts: 1
Joined: ‎26-07-2013

Trying to find out what exactly i have on my sky package


GS65 wrote:

How do I reduce my sky package online or must I phone customer services?


Trying to find out what exactly i have on my sky package