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I'm New Here
KeenDriver1
Posts: 1
Joined: ‎27-12-2013

Re: free wireless booster

[ Edited ]

I have been trying this since 8am this morning and have spoken to Sky about 10am over the internet and they have told me to wait a minimum of 2 hours as the link isn't working due to the amount of people wanting the same thing.  Rest assured Sky will sort the problem out soon as I know Sky have been good with problem solving before.  The offer doesnt end until the 30th of December so there is no need to panic just yet.  All the best...

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Getting There
Alansj
Posts: 41
Joined: ‎27-12-2013

Re: free wireless booster

Ive just come from live chat and been told it doesnt appear in the basket.  You login, click on redeem and that takes the order.  There is no confirmation of the order.

 

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Getting There
MisterMart
Posts: 5
Joined: ‎16-01-2013

Re: free wireless booster

Hmnmmmm, sounds a bit suspect that surely. If that's the case I've ordered about a dozen of the sods, I'm sure I'm not the only one as well lol. Thanks for the feedback though.
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Getting There
Alansj
Posts: 41
Joined: ‎27-12-2013

Re: free wireless booster

Agreed but i have taken a copy of the chat as proof,   And im with you. if that is the case then i must have at least 30 on order

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Getting There
jtwp
Posts: 1
Joined: ‎27-12-2013

Re: free wireless booster

Yeah, I'm not convinced by this either. They said on the chat it would be sorted by now, but still nothing...

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I'm New Here
laughterboy
Posts: 5
Joined: ‎27-12-2013

Re: free wireless booster

The issue 'seems' to be resolved now and lets me complete an order for this. Previously I was just being presented with an account 'upgrade' button. Now the site let me order the booster and I am shown an order number for tracking... So try now and it should work :smileyhappy:

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Explorer
hogyone
Posts: 5
Joined: ‎27-12-2013

Re: free wireless booster

just phoned sky and got a woman saying she was the "sky concierge" she said they are having trouble with the link and should be fixed later today.however when i tried to apply a while ago i didnt get the error message but it went through ok eccept it now wants to charge me an extra £20 a month and increased my monthly dd by that amount.whats going on ?? £20 per month for a free offer isnt a freebie is it.

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Getting There
Alansj
Posts: 41
Joined: ‎27-12-2013

Re: free wireless booster

still not working for me

 

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Explorer
hogyone
Posts: 5
Joined: ‎27-12-2013

Re: free wireless booster

just read laughterboys message and tried it again it still keeps adding £20 a month on to my tarriff!!!!!!!!!! sort it out been trying since 2Am this morning.!!!!!!!! what am i doing wrong then??
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I'm New Here
laughterboy
Posts: 5
Joined: ‎27-12-2013

Re: free wireless booster

You should see an order screen like this which shows the booster as a free item in the order (I highlighted this with the red box). Your package costs should not change AFAIK. 

 

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Getting There
Alansj
Posts: 41
Joined: ‎27-12-2013

Re: free wireless booster

can you explain the exact steps you took?

 

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Graduate
missy131
Posts: 39
Joined: ‎05-09-2011

Re: free wireless booster

Just ordered mine no probs free booster free delivery sky monthly package stays the same
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Explorer
hogyone
Posts: 5
Joined: ‎27-12-2013

Re: free wireless booster

im doing it right i think. it says ive ordered a free sky booster but it puts my tarriff up by£20 a month and i have unlimited broadband so its free but it aint is it.
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Explorer
tonytango1
Posts: 56
Joined: ‎14-11-2013

Re: free wireless booster

just ordered mine got the conformation email to say it is on it's way.
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Pro
dylanhere252
Posts: 1,116
Joined: ‎07-01-2013

Re: free wireless booster

Just ordered mine. :smileyhappy:

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