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failed recordings

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Runner
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failed recordings

my sky hd box has just started to miss some recordings ,it shows as failed if i go to the information for that recording it say there is a technical fault ,any one got any ideas .thanks

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Oracle
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Post 2 of 12
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Re: failed recordings

Make/model of box? Any fault number, or just 'technical fault'?

 

If you haven't already, try re-booting the box - unplug from the mains, wait a couple of minutes, plug back in and wait 3 minutes before pressing the Sky button.

 

If that doesn't help, try a Planner Rebuild: http://www.sky.com/helpcentre/tv/sky-plus-hd/recording/guide-to-performing-a-planner-rebuild/index.h...

 

 

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Oracle
Posts: 31,461
Post 2 of 12
5,306 Views

Re: failed recordings

Make/model of box? Any fault number, or just 'technical fault'?

 

If you haven't already, try re-booting the box - unplug from the mains, wait a couple of minutes, plug back in and wait 3 minutes before pressing the Sky button.

 

If that doesn't help, try a Planner Rebuild: http://www.sky.com/helpcentre/tv/sky-plus-hd/recording/guide-to-performing-a-planner-rebuild/index.h...

 

 

New Viewer
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Post 3 of 12
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Re: failed recordings

We are having the exact same problem, random recording fail with just a message saying "technical fault". No numbers after it. It is a Amstrad DRX890, I have turned the box off overnight and done a rebuild as described, hope this works!

Runner
Posts: 2
Post 4 of 12
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Re: failed recordings

i have done a reboot and it seems ok at the moment ,i will do a rebuild if it continues

THANKS

Runner
Posts: 1
Post 5 of 12
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Re: failed recordings

my sky + HD has recording part of program , saying technical fault - 7 or recording failed technecal fault - 10

any bright ideas welcome , thanks.

Executive Producer
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Post 6 of 12
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Re: failed recordings


A175980 wrote:

my sky + HD has recording part of program , saying technical fault - 7 or recording failed technecal fault - 10

any bright ideas welcome , thanks.


See this thread for more info.You will find it's a known fault.

http://helpforum.sky.com/t5/Sky-HD-Recording-Playback/The-Technical-Fault-7-Thread/td-p/42103

.
Runner
Posts: 3
Post 7 of 12
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Re: failed recordings

Random recordings have failed for no apparent reason, when I click on it with the I button on the remote it says

 

Rec failed no signal but all programs are on.

Retired Staff Member
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Re: failed recordings

Hi rick+251,

 

Have you noticed if the failed recordings are all from the same channel, or for the same programme?  Can you try a planner rebuild and see if you still experience this issue?

 

Thanks,

Runner
Posts: 4
Post 9 of 12
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Re: failed recordings

I have been experiencing similar problems with my amstrad sky+HD box. Just recently some of my recordings have shown "technical fault" and when I watch the programme it comes up during playback with the message "recording interrupted, loss of signal". This even occurs if I watch the programme while I record it but my live programme doesn't seem to have a problem. Another problem is that when I press the record button or plan a recording sometimes it records for a short while then stops or doesn't record at all.

I have tried switching off at the mains and restarting, have done a planner rebuild (twice) and have carried out a software download ( 3 times) but still the problem exists. My signal strength and quality meters are showing almost 90% and my lock indicators say "ok".I have also noticed that my box , upon switch on displays a blue screen and doesn'y display a channel. I have a Sky+ bos in my bedroom and everything is fine with that system.This has all started within the last three weeks or so. I am beginning to think that an upgrade has taken place and it has more bugs in it than the grill on my car. Can anyone tell me whether there is any thing else I can do short of cancelling my sky and going on to freesat

Oracle
Posts: 31,461
Post 10 of 12
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Re: failed recordings

If it's 'technical fault 7' which is consistent with the message you see on playback, there's a whole (huge) thread here devoted to this issue.

Runner
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Post 11 of 12
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Re: failed recordings

I don't have any numbers after "technical fault"

Runner
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Post 12 of 12
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Re: failed recordings

Just had another look and it does say "technical fault - 7" lets see if there is a cure some where out there

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