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does anyone know how to switch off sky broadband shield ive tried tech support but they don't seem t

Runner
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does anyone know how to switch off sky broadband shield ive tried tech support but they don't seem t

I want to switch off broadband shield spent hours on phone but no joy it seems sky tech staff dont even know what it is

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Oracle
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Can't say I've ever heard of it either. Can you tell us a...

Can't say I've ever heard of it either. Can you tell us a bit more about it? Where do you see it? What does it do?