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constant buffering on iplayer and x box

Runner
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constant buffering on iplayer and x box

Hi in the last couple of weeks using x box and iplayer has been terrible escecially when trying to use sky on xbox here are our stats , any advice

 

robert

PortStatusTxPktsRxPktsCollisionsTx B/sRx B/sUp Time
WANMER166520430519279600:09:06
LAN10M/100M97540018023:36:34
WLAN11M/54M75362544000601137541023:36:27

ADSL LinkDownstreamUpstream
Connection Speed13283 kbps1107 kbps
Line Attenuation29.5 db16.6 db
Noise Margin6.6 db8.1 db
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Runner
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Re: constant buffering on iplayer and x box

How long does it take for sky to reply to messages ?

Retired Staff Member
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Post 3 of 6
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Re: constant buffering on iplayer and x box

Hi rjs66,

 

Thanks for joining and bringing your query to the forum!

 

From looking at your stats, everything seems to be ok and you should have a good solid connection.

 

Would it be possible for you to explain further on what you mean by 'terrible'?  Is the connection slow when using these services, does it keep cutting out?  Do you encounter a lot of buffering?

 

Thanks,

Runner
Posts: 5
Post 4 of 6
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Re: constant buffering on iplayer and x box

thanks for replying

 

We seem to be getting a lot of buffering and unable to get connection  on I player via  wii and sky via xbox also getting a lot of the xbox saying insufficent bandwith and going to the lowest quality conection on live TV .

 

We had previously always had a good solid connection as you say , we have been using x box live since the begining  of the year and it seems to be siince then we have had problems , could this be the issue , do we need a gamer profile ?

 

Regards

Robert

Camera Operator
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Post 5 of 6
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Re: constant buffering on iplayer and x box

Are you testing this with a ethernet connection? If not I strongly suspect wireless interference causing the issue rather than the connection.

Runner
Posts: 5
Post 6 of 6
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Re: constant buffering on iplayer and x box

thanks I'll look into that

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