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Member
p2uly
Posts: 5
Registered: ‎03-11-2011

cannot watch sky when sky+ing

has anyone out there had a problem where they can't watch sky while recording another channel with sky+ ?

 

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Super User
kato
Posts: 9,438
Registered: ‎26-03-2011

Re: cannot watch sky when sky+ing

How many cables do you have coming from the dish to the box one or two?

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Member
p2uly
Posts: 5
Registered: ‎03-11-2011

Re: cannot watch sky when sky+ing

hi kato

i have 2 cables coming out of dish

 

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Super User
caesarome
Posts: 40,159
Registered: ‎27-10-2010

Re: cannot watch sky when sky+ing

Is your box set up correctly for two feed mode ?
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Member
p2uly
Posts: 5
Registered: ‎03-11-2011

Re: cannot watch sky when sky+ing

it was working last week for some reason its just stopped working  also when i try to get info from the tv guide all that comes up is programme synopsis unavailable, i dont know if that will affect it.

hopefully one of you guys can help because im sick of watching coronation street.

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Super User
caesarome
Posts: 40,159
Registered: ‎27-10-2010

Re: cannot watch sky when sky+ing

[ Edited ]

Give a planner rebuild a try, you will not lose your recordings:

 

http://www.sky.com/helpcentre/tv/sky-plus-hd/recording/guide-to-performing-a-planner-rebuild/

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Member
p2uly
Posts: 5
Registered: ‎03-11-2011

Re: cannot watch sky when sky+ing

ive tried this but still no good,  do you think i may have a faulty box?

 

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Super User
kato
Posts: 9,438
Registered: ‎26-03-2011

Re: cannot watch sky when sky+ing

Try rebooting your box.First turn your box off at the mains for 5 minutes,turn back on and wait another 4 minutes then retry.

What make of box is it?

Also check single feed is off.Follow link for details.http://www.sky.com/helpcentre/tv/sky-plus-hd/set-up/set-up-sky-plus-hd-in-a-flat-with-a-communal-sat...

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Regular Visitor
phm1975
Posts: 8
Registered: ‎13-10-2011

Re: cannot watch sky when sky+ing

check you are getting a signal from both inputs

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Member
p2uly
Posts: 5
Registered: ‎03-11-2011

Re: cannot watch sky when sky+ing

how do i check the feeds?

 

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Super User
kato
Posts: 9,438
Registered: ‎26-03-2011

Re: cannot watch sky when sky+ing

Also check all of the connections. To check the signal press services>>settings>>signal

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Super User
caesarome
Posts: 40,159
Registered: ‎27-10-2010

Re: cannot watch sky when sky+ing

By clicking the link in Kato's post above. If you mean to check how many feeds you have going into the box then just look at the back of your box.

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