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can't find sky go app on google store

Runner
Posts: 2
Post 1 of 16
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can't find sky go app on google store

Been on google store got sky+, sky sport, sky news but not sky go, any know why,
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Oracle
Posts: 62,665
Post 2 of 16
5,448 Views

Re: can't find sky go app on google store

It is here:

 

https://play.google.com/store/apps/details?id=com.bskyb.skygo

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I do not work for Sky.
Runner
Posts: 2
Post 3 of 16
5,443 Views

Re: can't find sky go app on google store

After all that it would seem that HTC Rhyme can't have sky go. Can understand why so many people are unhappy with service !!
Runner
Posts: 2
Post 4 of 16
4,615 Views

Re: can't find sky go app on google store

..... ok

Runner
Posts: 3
Post 5 of 16
4,404 Views

Re: can't find sky go app on google store

Cannot find the sky go app on google play or open the link on sky website. Deleted app as buffering. Followed instructions to un install and try again. No sky go. Any ideas?
Runner
Posts: 2
Post 6 of 16
4,389 Views

Re: can't find sky go app on google store

It's been temporarily removed from google apps while their developers are trying to resolve an issue found. Should be back once fixed.
Runner
Posts: 3
Post 7 of 16
4,386 Views

Re: can't find sky go app on google store

Ah I see thank you. Any idea how long that will be?
Runner
Posts: 1
Post 8 of 16
4,175 Views

Re: can't find sky go app on google store

i just get ... We're sorry, the requested URL was not found on this server.

Runner
Posts: 3
Post 9 of 16
4,161 Views

Re: can't find sky go app on google store

I phoned sky technical today told me there has been a security breach and should be up and running at some point!
Camera Assistant
Posts: 243
Post 10 of 16
4,019 Views

Re: can't find sky go app on google store

Sky access to the Google Play Store was hacked and their apps replaced. Quite embarrassing.
They are now investigating and will restore them in a few weeks, if usual Sky response times are applied.
Oracle
Posts: 14,339
Post 11 of 16
4,010 Views

Re: can't find sky go app on google store

Apps weren't replaced, the screen shots and text were though. That was why the date but not version updated.

The delay getting the apps back in the store is not all due to sky - it normally takes 24-48 hours for changes to replicate through the store.
Retired Staff Member
Posts: 3,854
Post 12 of 16
3,479 Views

Re: can't find sky go app on google store

Hi Guys,

 

We have temporarily removed our Apps from the Google Play store following a security alert.

All Sky Apps were unaffected and any Sky Android apps previously downloaded by customers are safe to use. There is no need to remove them from your android device.

As soon as we have restored the apps on Google Play we will post up an update.

 

I do apologise for the inconvenience. 

Viewer
Posts: 2
Post 13 of 16
3,410 Views

Re: can't find sky go app on google store

Hi emma - any idea when they will be back up and running?
Retired Staff Member
Posts: 3,854
Post 14 of 16
3,355 Views

Re: can't find sky go app on google store

Hi Saah1985,

 

We haven't got any further information, as soon as we have an updated we will post.

 

Again I apologise for the inconvenience.

 

Thanks,

Oracle
Posts: 7,166
Post 15 of 16
2,860 Views

Re: can't find sky go app on google store

The apps have been re-instated to Google Play and are now available.


KingfisherUKSky Q 2TB & Virgin Vivid 200  Volunteer Beta Tester  Community Oracle
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