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I'm New Here
Posts: 2
Joined: ‎25-08-2012

can't find sky go app on google store

Been on google store got sky+, sky sport, sky news but not sky go, any know why,
Oracle
Posts: 53,869
Joined: ‎27-10-2010

Re: can't find sky go app on google store

It is here:

 

https://play.google.com/store/apps/details?id=com.bskyb.skygo

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I do not work for Sky.
I'm New Here
Posts: 2
Joined: ‎25-08-2012

Re: can't find sky go app on google store

After all that it would seem that HTC Rhyme can't have sky go. Can understand why so many people are unhappy with service !!
Getting There
Posts: 2
Joined: ‎27-05-2013

Re: can't find sky go app on google store

[ Edited ]

..... ok

Getting There
Posts: 3
Joined: ‎27-05-2013

Re: can't find sky go app on google store

Cannot find the sky go app on google play or open the link on sky website. Deleted app as buffering. Followed instructions to un install and try again. No sky go. Any ideas?
Getting There
Posts: 2
Joined: ‎27-05-2013

Re: can't find sky go app on google store

It's been temporarily removed from google apps while their developers are trying to resolve an issue found. Should be back once fixed.
Getting There
Posts: 3
Joined: ‎27-05-2013

Re: can't find sky go app on google store

Ah I see thank you. Any idea how long that will be?
Getting There
Posts: 1
Joined: ‎28-05-2013

Re: can't find sky go app on google store

i just get ... We're sorry, the requested URL was not found on this server.

Getting There
Posts: 3
Joined: ‎27-05-2013

Re: can't find sky go app on google store

I phoned sky technical today told me there has been a security breach and should be up and running at some point!
Protégé
Posts: 243
Joined: ‎13-07-2011

Re: can't find sky go app on google store

Sky access to the Google Play Store was hacked and their apps replaced. Quite embarrassing.
They are now investigating and will restore them in a few weeks, if usual Sky response times are applied.
Oracle
Posts: 8,103
Joined: ‎29-11-2012

Re: can't find sky go app on google store

Apps weren't replaced, the screen shots and text were though. That was why the date but not version updated.

The delay getting the apps back in the store is not all due to sky - it normally takes 24-48 hours for changes to replicate through the store.
Retired Staff Member
Posts: 3,854
Joined: ‎19-10-2012

Re: can't find sky go app on google store

Hi Guys,

 

We have temporarily removed our Apps from the Google Play store following a security alert.

All Sky Apps were unaffected and any Sky Android apps previously downloaded by customers are safe to use. There is no need to remove them from your android device.

As soon as we have restored the apps on Google Play we will post up an update.

 

I do apologise for the inconvenience. 

I'm New Here
Posts: 2
Joined: ‎30-05-2013

Re: can't find sky go app on google store

Hi emma - any idea when they will be back up and running?
Retired Staff Member
Posts: 3,854
Joined: ‎19-10-2012

Re: can't find sky go app on google store

Hi Saah1985,

 

We haven't got any further information, as soon as we have an updated we will post.

 

Again I apologise for the inconvenience.

 

Thanks,

Oracle
Posts: 4,778
Joined: ‎19-01-2012

Re: can't find sky go app on google store

[ Edited ]

The apps have been re-instated to Google Play and are now available.


KingfisherUKSky & Virgin Customer  Volunteer Beta Tester  Community Oracle