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New Viewer
Posts: 1
Joined: ‎25-09-2011
Accepted Solution

Wrong card for sky box

I have just hunted out my sky+ box that has not been used for a couple years to put in the spare room but i am getting a message saying "this is the wrong card for this Sky Top Box.Insert the correct sky viewing card."

 

The card i have in the box is a new card and was working before we stopped using it a couple years ago so should still work? Does anyone have any ideas what may be wriong?

 

Thanks


Accepted Solutions
Oracle
Posts: 10,938
Joined: ‎26-03-2011

Re: Wrong card for sky box


streamers wrote:

I have just hunted out my sky+ box that has not been used for a couple years to put in the spare room but i am getting a message saying "this is the wrong card for this Sky Top Box.Insert the correct sky viewing card."

 

The card i have in the box is a new card and was working before we stopped using it a couple years ago so should still work? Does anyone have any ideas what may be wriong?

 

Thanks


You will need to phone Sky to have the card paired with the Sky box.

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View solution in original post


All Replies
Oracle
Posts: 10,938
Joined: ‎26-03-2011

Re: Wrong card for sky box


streamers wrote:

I have just hunted out my sky+ box that has not been used for a couple years to put in the spare room but i am getting a message saying "this is the wrong card for this Sky Top Box.Insert the correct sky viewing card."

 

The card i have in the box is a new card and was working before we stopped using it a couple years ago so should still work? Does anyone have any ideas what may be wriong?

 

Thanks


You will need to phone Sky to have the card paired with the Sky box.

___________________________________________________________________________________________

If you have been helped by someone please click on the thumbs up icon to give them Likes.
Viewer
Posts: 2
Joined: ‎08-09-2013

Re: Wrong card for sky box

[ Edited ]

your vewing card num shows [REMOVED] mine shows [REMOVED]

 

 

  • Edited: Removed sensitive/personal information
Oracle
Posts: 55,861
Joined: ‎27-10-2010

Re: Wrong card for sky box

Use this link and pair your card to the box:

 

https://activatemychannels.sky.com/activate

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If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.