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Occasional Visitor
streamers
Posts: 1
Registered: ‎25-09-2011
Accepted Solution

Wrong card for sky box

I have just hunted out my sky+ box that has not been used for a couple years to put in the spare room but i am getting a message saying "this is the wrong card for this Sky Top Box.Insert the correct sky viewing card."

 

The card i have in the box is a new card and was working before we stopped using it a couple years ago so should still work? Does anyone have any ideas what may be wriong?

 

Thanks

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Super User
kato
Posts: 9,956
Registered: ‎26-03-2011

Re: Wrong card for sky box


streamers wrote:

I have just hunted out my sky+ box that has not been used for a couple years to put in the spare room but i am getting a message saying "this is the wrong card for this Sky Top Box.Insert the correct sky viewing card."

 

The card i have in the box is a new card and was working before we stopped using it a couple years ago so should still work? Does anyone have any ideas what may be wriong?

 

Thanks


You will need to phone Sky to have the card paired with the Sky box.

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Occasional Visitor
stylus1
Posts: 2
Registered: ‎08-09-2013

Re: Wrong card for sky box

[ Edited ]

your vewing card num shows [REMOVED] mine shows [REMOVED]

 

 

  • Edited: Removed sensitive/personal information
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Super User
caesarome
Posts: 44,907
Registered: ‎27-10-2010

Re: Wrong card for sky box

Use this link and pair your card to the box:

 

https://activatemychannels.sky.com/activate

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I do not work for Sky.
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