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Posts: 2
Joined: ‎02-08-2013

Wi-Fi authentication problem

i have a xperia u it will not connect to my sky router using wi-fi it say's authenication problem, but it will connect to other wi-fi's including the same type sky router in my son's house.

Retired Staff Member
Posts: 1,297
Joined: ‎14-01-2013

RE: Wi-Fi authentication problem

[ Edited ]

Hi peter236,


I can help you get your Xperia connected to your WiFi.


The first thing I would advise is for you to try changing your wireless channel.


You can get information on how to do this on our Troubleshooting Wireless Connection Issues article.


It also gives your some other things to try if changing your wireless channel doesn't work.


Please let me know how you get on.



Posts: 2
Joined: ‎02-08-2013

Re: Wi-Fi authentication problem

thank you for your help problem solved

Community Manager
Posts: 5,039
Joined: ‎23-10-2013

Re: Wi-Fi authentication problem

Hi @peter236 and it's great that the guide posted by Kat has resolved your wireless issue.


If you have any further queries please contact us.



Community Manager

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