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Why won't my sky box card work in another sky box?

Runner
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Why won't my sky box card work in another sky box?

My sky box has stopped working completely. There is no red light. I have borrowed a new sky box, but sky planner and my full package will not work as my sky card will not work in the borrowed box.

Please can you advise how the card can be activated in the new box? Are you able to send me a new sky card for use in the new box?

Regards


Sally Green
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Executive Producer
Posts: 11,105
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You will need to call Sky and ask them to pair the viewin...

You will need to call Sky and ask them to pair the viewing card with the replacement box.

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