09-12-2012 09:07 PM - edited 09-12-2012 09:09 PM
I have some programmes set up as series record. We had a weeks worth saved on our planner.
They all disappeared during Wednesday night. All that is left are the Kept programmes I had from ages ago and the to be recorded series links for next week.
I tried talking to an adviser on Sky Chat on Thursday who suggested a planner rebuild but that hasn't helped. I had 30% left after they were recorded I am now up to 80%. They are not in the deleted file.
Has anyone else had their recorded programmes disappear?
on 10-12-2012 10:03 AM
As you can see from this thread, it has happened before, and may be a glitch resulting from a firmware update. I'm afraid it appears that if you've tried a Planner Rebuild without success, there's nothing more you can do to recover your lost recordings.