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26-09-2011 03:36 PM - last edited: 26-09-2011 03:37 PM
Hi Im looking for a free phone number to call SKY customer service I want to Change Direct Debt details
Answered Go to the Answer
on 26-02-2013 07:48 PM - last edited: 03-10-2016 12:09 PM by Mark-Br
Thank you for your post.
You can manage your payment details using any of the following methods;
If you choose to set up a recurring credit card payment, you'll be charged a monthly fee of £0.30/€0.30, effective, which will appear on your bill under "Additional Charges".
26-09-2011 04:38 PM
well im on Sky broadband and free sky talk evening and weekends so is there any free phone number ?
I dont want to do it online preffer change details over the phone
26-09-2011 05:40 PM
26-09-2011 07:37 PM
Hi, what annoys me most is Why can't you give a regional phone no to call ?
In this current time, all the phone packages include free evening and weekend calls to 01/02 prefix no's and some now include 0870 numbers. So why should I have to pay for every call to your 0844 phone lines !!!
How can you justify this ? Perhaps you get a rake off if the customer is on your phone package ?
27-09-2011 10:05 AM
08-01-2012 12:32 PM
They don't seem to like handing it out but I got this number in an email after complaining.
I am sorry that the charges you have incurred whilst calling Sky Customer Services has caused you concern, However I do have some good news for you, as of the 19th October you will be able to call a freephone number to get in contact with us. The number is: 0800 2600 400."
17-04-2012 04:50 PM
I have Sky Broadband and Sky Talk for the rental and calls.
Why then, was I charged for a call to Sky Repair for which I pay £8.25 a month for 10 months?
18-04-2012 09:02 AM
Thanks for posting on the Forum.
The reason you have been charged for this call is because you did not contact a Sky call centre you actually contacted a company called Domestic and General who provide the cover for Sky protect and any calls made to this number will be chargeable even if you are a Sky Talk customer.
I hope this clears things up for you.
18-04-2012 12:00 PM
I have no arguement with that, but it is not obvious on the policy. It is in the small print on the back.
It would be a good idea if this was made obvious at the front and in print size that can easily be read.
16-06-2012 05:19 PM
It doesn't work like that, you need to call Sky yourself if you want to join up or you can join up online via the sky website.