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Have you tried the last 4 numbers of your card ID ?
If that isnt it, then your have to call sky to get the pin reset
_______________________________________________ this post contain my own views and suggestions based on past experiance. I an not affiliated with Sky in any way. Equipment: Thomson HD 4E3007 box, xBox, Sky BB, Sky Talk
If this post has helped you, you can thank me by clicking the pink star to give me Kudos :-)