on 08-08-2012 07:01 PM
I'm really desperate here...
I live in Central London like in the Dial-Up Stone Age area !
I can't get fibre optics as there is no cabling in Central London so I'm stuck in the Stone Age.
Would you please try to manually increase my line speed, especially upload speed ?
I am currently getting 15 Mbps Down and 1 Mbps Upload - that's even less than the 10% policy ! I simply cannot vide-chat as it's freeze framing because of the upload speed...
on 08-08-2012 07:54 PM
Sorry to hear that your having trouble.
The maxiumum upload speeds are:
1) Sky Everyday Lite and Unlimited –1.3Mb
2) Sky Connect - 448Kb
on 08-08-2012 08:03 PM
Thanks for your reply..
I'm only getting 1Mbps in upload speed... Would you mind increasing it to 1.3Mbps?... Though 300Kbps won't really do much.. it's still better than nothing...
You can also try increasing the download speed by 2 Mbps as there's not that much noise on the line...
on 08-08-2012 08:23 PM