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Getting There
Posts: 1
Joined: ‎17-07-2011
Accepted Solution

VPN keeps dropping out

I'm working from home and my VPN connection only stays online for a few minutes before dropping. I've allowed VPN in the firewall settings on my router. I read online that a firmware upgrade to my router may help. Its a Netgear DG834GT and I've read online that sky can send a firmware upgrade which may help. Any idea where I download it from or can a sky helpdesk person please send it through to my router

 

Thanks

 

Joe

El Capo
Posts: 2,041
Joined: ‎27-10-2010

Re: VPN keeps dropping out

Have you called Sky tech support? If you don't ask you don't get and asking on here is not a direct line to tech support I'm afraid.

Used to work for Sky and BT ADSL tech support but please don't hate me for it Smiley Wink

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El Capo
Posts: 2,041
Joined: ‎27-10-2010

Re: VPN keeps dropping out

Have you called Sky tech support? If you don't ask you don't get and asking on here is not a direct line to tech support I'm afraid.

Used to work for Sky and BT ADSL tech support but please don't hate me for it Smiley Wink