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VOIP Phone not working on router

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Runner
Posts: 4
Post 16 of 17
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Re: VOIP Phone not working on router

Hello i have exactly the same problem with my daughters phone.

I purchased her a blackberry 9360 for christmas and when using voip on the sky router its muted her end and cant be used. Have tried 2 sky routers as the last one was replaced last week and exactly the same problem.

 

Please help ?

Staff
Posts: 2,456
Post 17 of 17
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Re: VOIP Phone not working on router

Hi sjtafl,

 

Can I ask what VOIP service you are using? Have you contacted your VOIP suppliers at all to make sure that there are no particular settings required?

 

Can I also ask you to clarify if you have tried a different WiFi network?

 

Many thanks,

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