Archived Discussions
This page has been archived
The content on this page may be out-of-date or have been superseded by newer information. Links on this page to other sites may not work and contact information may be inaccurate. This page has been archived for future reference. Learn more about this message
Posts: 4
Joined: ‎07-01-2012

Re: VOIP Phone not working on router

Hello i have exactly the same problem with my daughters phone.

I purchased her a blackberry 9360 for christmas and when using voip on the sky router its muted her end and cant be used. Have tried 2 sky routers as the last one was replaced last week and exactly the same problem.


Please help ?

Posts: 2,456
Joined: ‎20-12-2010

Re: VOIP Phone not working on router

Hi sjtafl,


Can I ask what VOIP service you are using? Have you contacted your VOIP suppliers at all to make sure that there are no particular settings required?


Can I also ask you to clarify if you have tried a different WiFi network?


Many thanks,