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sjtafl
Posts: 4
Joined: ‎07-01-2012

Re: VOIP Phone not working on router

Hello i have exactly the same problem with my daughters phone.

I purchased her a blackberry 9360 for christmas and when using voip on the sky router its muted her end and cant be used. Have tried 2 sky routers as the last one was replaced last week and exactly the same problem.

 

Please help ?

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Staff
Shelz
Posts: 2,449
Joined: ‎20-12-2010

Re: VOIP Phone not working on router

Hi sjtafl,

 

Can I ask what VOIP service you are using? Have you contacted your VOIP suppliers at all to make sure that there are no particular settings required?

 

Can I also ask you to clarify if you have tried a different WiFi network?

 

Many thanks,

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