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30-12-2013 05:14 PM
I went to claim my free wifi booster today, but in doing so noticed that my plan would increase by £2.50 as a result.
I have tried claiming through offers and the booster splash page, but both take me to the same accounts page, which advises my current price, with the new price to the right in brackets.
Am I doing something incorrectly? Or has the definition of free changed without me knowing?
30-12-2013 05:16 PM
If you saw something like this (This is what happened to me) then I wouldn't worry about it as it is clearly wrong:
04-01-2014 01:04 PM
Been trying to order the free wi-fi booster but everytime I try it puts a one off charge of £20 to my bill....I've tried 3 days on the trot and it comes up the same every time.......anybody else having the same problem?
04-01-2014 01:38 PM
When you say it tries to add a £20 charge do you mean like my picture above ?