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The H2 channel keeps breaking up

Runner
Posts: 2
Post 1 of 9
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The H2 channel keeps breaking up

The H2 channel keeps breaking up

 

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Oracle
Posts: 32,687
Post 2 of 9
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Re: The H2 channel keeps breaking up

Can you explain what you mean by H2 channel? All Sky channels are numeric, e.g.141.106, 520: there's no 'H'.

Runner
Posts: 2
Post 3 of 9
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Re: The H2 channel keeps breaking up

The Channel is called H2 number 531 if you don't CHANNEL H2 is how can you answer my query




Oracle
Posts: 32,687
Post 4 of 9
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Re: The H2 channel keeps breaking up

Deko15: "The Channel is called H2 number 531 if you don't CHANNEL H2 is how can you answer my query"

 

Thanks for the clarification, but I don't think I'll waste my time any further.

Retired Staff Member
Posts: 1,654
Post 5 of 9
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Re: The H2 channel keeps breaking up

Hi Deko15,

 

Thanks for providing more information on this and this seems unusual.

 

Is this the only channel you are experiencing this breaking up? Is this all the time or only occasionally? Have you completed any troubleshooting in regards to this? If you have can you tell me what?

 

I look forward to your reply soon.

 

Cheers,

 

Runner
Posts: 1
Post 6 of 9
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Re: The H2 channel keeps breaking up

my h2 is gone too ,only channel that is not availible in mini tv and when u select it message comes up about weak signal and blue screen .
Retired Staff Member
Posts: 3,055
Post 7 of 9
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Re: The H2 channel keeps breaking up

Good afternoon neon+tetra,

 

Thanks for taking the time to get in touch with us Smiley Happy

 

I'm sorry to read that you seem to be having some trouble when viewing this channel and hopefully we can help get this sorted out for you Smiley Happy Can you give the steps listed here a try and let me know if they make any difference at all?

 

If you can reply to my post whenever you get a chance to let us know.

 

Thanks

Runner
Posts: 1
Post 8 of 9
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Re: The H2 channel keeps breaking up

Hi,

 

Ive had the same, H2 is unwatchable as the picture and sound constantly break up, I dont get this with any other channels.

Staff
Posts: 4,860
Post 9 of 9
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Re: The H2 channel keeps breaking up

Hello Duncan and Good Afternoon.

 

First of all I am sorry for the late reply to your post and also to read you are having issues with the H2 channel breaking up.

 

I enjoy the channel myself and can understand how annoying this would be.

 

Can I ask if you are getting any on screen messages when you are trying to view the channel?

 

If you are getting the No Satellite error message please click on this link and carry out the troubleshooting steps to help resolve this issue.

 

Please come back and let us know how you get on.

 

I look forward to your reply.

 

Kind Regards

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