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Retired Staff Member
batweb79
Posts: 4,048
Registered: ‎07-11-2011

Re: Skybox problems - 'freezing' and running out of space?

Hi moogirl,

 

I would suggest a software update to ensure your box is running on the latest version.

 

If you still have the same issue then I would recommend a full system reset - please bear in mind that this procedure will wipe your box completely so you should watch all recordings and take a note of any planned recordings before starting this procedure.

 

If after all that the problem persists then the next step will be a replacement box.

 

Thanks,

Barry
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