on 28-11-2010 07:17 PM
I have just registered my account online but for some reason when i go onto rewards it says that I am not a sky customer and that i need to verify my account, i click on the link but it just takes me to my account page...
I end up going round in circles and never getting onto the rewards page, what can i do?
Solved! Go to Solution.
on 29-11-2010 05:16 PM
on 06-12-2010 09:40 PM
on 26-01-2011 11:58 AM
on 30-01-2011 11:54 PM
i have tried now on numerous occassions to log into sky rewards and it wont let me in and just says i have to verify my sky id which i have done but it wont let me in to the rewards i can see my bills etc please advise
on 31-01-2011 12:58 PM
Hi people I too have this problem, and like a lot of you have been with Sky more years than I can remember! I think it is a poor performance from Sky and yet no one seems to have the answer.............methinks I may be leaving sky soon! I can do everything bar get rewards or enter competitions and as peeps before say they are quick enought to take the money but cannot resolve issues quickly despite the numerous complaints! As for phoning them.............forget it...........extortionate prices and on hold forever
on 31-01-2011 09:41 PM
seems to be a cookies issue, after clearing them its ok after signing back in. it seems that it still thinks you are a guest even though you are now the primary/secondary.
on 05-02-2011 09:37 AM
on 12-03-2011 12:00 PM
I have just registered and validated my account on-line but just like the previous entry, I keep being refused entry and told to validate my account - I too keep going round in circles! Please help before I log out and never both again
on 14-03-2011 09:07 AM
on 29-02-2012 01:36 PM
Despite also being a sky customer for over 2 years. I still cant access my sky rewards. In spite of having a sky ID.
It keeps telling me it does'nt recognise me.
I have been trying for ages.
on 01-03-2012 11:04 AM