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24-01-2014 03:46 PM
I love to use the Sky Sports Score centre to check scores. But lately I can't run it at all. When I go onto the page all I get is a white screen. I'm tech savy so I checked some things. One error I'm getting is live.embed is not defined. It won't load on any browser. All the flash plugins are installed and fully up to date. It ain't my anti virus or firewall as I have turned them off and it still don't load
26-01-2014 01:30 PM - last edited: 26-01-2014 02:20 PM
I have had a look and can access this fine at http://live.skysports.com/ScoreCentre/live.html
I would recommend clearing your cache and making sure your adobe flash player is up to date, if not it may need updating to view the page correctly.
on 26-01-2014 01:58 PM - last edited: 26-01-2014 02:21 PM by Megan.B
No that is not the solution. I have cleared down the cache several times. I regularly do. This is a problem having across all browsers on my computer. I have also kept flash updated. This is something that is blocking the flash application on the site from loading. I have tried it with deactivating my anti virus and firewall and still doesn't load. So I would appreciate any other thoughts on this
26-01-2014 02:19 PM - last edited: 26-01-2014 02:21 PM
26-01-2014 02:31 PM
That doesn't seem to be the problem either. I have deactivated all extensions and addons but it still won't load. I get two of the following errors when I inspect the page. 1. Uncaught Syntax Error, Unexpected Token "," live.js : 599. 2. Uncaught Reference Error, live is not defined live.html : 57. These errors appear on each of the browsers for me. Safari, IE, Firefox and Chrome
26-01-2014 06:43 PM
Has your computer been through an update recently?
Make sure the browsers are all up to date. etc.
Are any other users experiencing this issue? It would be helpful to know if others could access the Sky Sports Score Centre or not.
26-01-2014 06:51 PM
Thank you firstly for your assitance in this.
All browsers are up to date. Recent updates would just be windows updates as that is my OS
26-01-2014 07:13 PM
Hopefully someone with more technical knowledge on errors like this can join in and give you a hand.
I'm sorry I couldn't be more helpful in this matter,
26-01-2014 07:16 PM
That's no problem I appreciate you helping me out on this. I'm actually a programmer myself but can't understand what has happened. Just going to have to do a bit of trial and error with it to figure it out.
Thanks for your help
26-01-2014 07:32 PM