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Visitor
blackNwhite
Posts: 4
Registered: ‎01-02-2011

Sky go questions

I've been reading about sky go and have 2 questions:

 

1.  With regards to iOS 4 devices does that include Apple TV or not?

2.  Is sky multiroom being withdrawn or is it down to no charge?  I ask because I was considering adding it and the statements from sky are less clear about whats happening to multiroom for

 

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Senior Member (Platinum)
PaulEK
Posts: 2,038
Registered: ‎27-10-2010

Re: Sky go questions

Sky multiroom is not down to no charge and as yet there are no signs of it being dropped. It may be that they adjust the HD pricing strategy at some point but the people on the phones will not be told anything until the decision is made and announced publicly.

Used to work for Sky and BT ADSL tech support but please don't hate me for it :smileywink:
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Occasional Visitor
Ukefc
Posts: 2
Registered: ‎22-06-2011

Re: Sky go questions

Hmm. On this page - http://www.sky.com/helpcentre/latest-news/ it says Sky Anytime multiroom will become free.

 

Quote:

What happens if I currently subscribe to Sky Player Multiroom?

Great news, you‘ll no longer need to subscribe to Sky Player Multiroom as you'll be able to view live channels in line with your Sky TV subscription with Sky Go for free. Until then you can continue to enjoy the benefits of Sky Player Multiroom as normal and we won't be taking any further payments.

 

Questions though. Is Skyplayer Multiroom the same as Sky Multiroom? I subscribe to 2 additional multi rooms at £10.25 per month each. Does this mean I will now save this cost or will multiroom come out of the additional 2 "devices" that Sky go will allow?

 

 

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Super User
caesarome
Posts: 44,969
Registered: ‎27-10-2010

Re: Sky go questions

I think you two at getting your wires crossed.

 

The Sky Multiroom product is not being withdrawn but you will not longer need to have to paying boxes to be able to view live TV via the new Sky Go product.

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Contributor
microcat36
Posts: 247
Registered: ‎19-06-2011

Re: Sky go questions

This is a joke and a retrograde step for me, i will be getting less of a service now than i did before, i will not use the phone service and have the full Sky package with phone/internet, we have Sky player on 4 PC's so all the family can use the service inside or outside the house in the garden.

 

Now Sky will be limiting it to two regestered devices and my son and daughter will loose Sky from thier rooms/PC's as i don't want multi room and extra cables as everything is done wireless to all the PC's.

 

So now i will be getting less of a service from Sky, while paying more with the increase in the price of the main package, i have been with Sky from the start but will be looking elsewhere from now on, two devices is a joke, a retrogade step and a slap in the face to long standing customers who use the service.

 

I can't understand why if i am paying for a full package, Sky are taking away a service i had before, this isn't an improved service for me it's a retrograde step and one that is a step too far for me as my family will loose out due to Sky's grabbing mean spirited approach.

 

It will be £1200 a year they will be loosing from me.



 

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Regular Visitor
Sky95
Posts: 6
Registered: ‎16-05-2011

Re: Sky go questions

Will Sky Go be availbe on Tmobile network so I can watch my Sky TV on 3G. 

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Community Coordinator
Robert
Posts: 7,723
Registered: ‎08-12-2010

Re: Sky go questions

Hi Sky95, 

 

Sky Go will be available through an App which you will need to download to your mobile. If you have a compatible device (at present iPhone, iPod touch or iPad) then you will be able to access this service using the app. You may need to check with T-Mobile however regarding 3G usage and data limits for your mobile plan.

Robert
Community Coordinator
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Visitor
Moo+Moo+da+Monkey
Posts: 2
Registered: ‎30-06-2011

Re: Sky go questions

Sky know full well that a majority of people will carry on using them as they have little or no alternative. If Virgin or BT Vision is a possible alternative, I suggest you look into it....

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Occasional Visitor
Mary+Lydon
Posts: 2
Registered: ‎06-07-2011

Re: Sky go questions

Is there a reason why you cant watch the sky player without having the god foresaken tv guide on constantly, leaving the screen about 2 inches big. Either that, or having it full screen.

 

Or is there a way to get it back to the normal size it used to be?

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Super User
caesarome
Posts: 44,969
Registered: ‎27-10-2010

Re: Sky go questions

Under the little screen there is a little icon to watch it in a pop up window (if you don't know what one it is just hover your mouse of each one and you will get a popup telling what each one does), click it and you will get a window that isn't to far of the size it used to be.

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Occasional Visitor
Mary+Lydon
Posts: 2
Registered: ‎06-07-2011

Re: Sky go questions

Thanks bud, much obliged.

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Occasional Visitor
tonjy
Posts: 3
Registered: ‎07-08-2011

Re: Sky go questions

Can someone please explain why when trying to watch sky go on the iphone it only works when on a wifi network, when i try to watch via 3G the app tells me my login details are incorrect, (which they aren't)

I have tried re-installing the app but get the same result 

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Community Coordinator
Robert
Posts: 7,723
Registered: ‎08-12-2010

Re: Sky go questions

Hi tonjy, 

 

We are currently investigating this issue, can you tell us what network you are on for your 3G signal?

Robert
Community Coordinator
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Sky Help Centre http://www.sky.com/help

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Occasional Visitor
tonjy
Posts: 3
Registered: ‎07-08-2011

Re: Sky go questions

I'm with T-Mobile

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Occasional Visitor
lifecsb
Posts: 1
Registered: ‎02-10-2011

Re: Sky go questions

When Will it be available on other mobiles? android?

 

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