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Researcher
Posts: 8
Joined: ‎15-07-2011

Sky go keeps going blurry on sports

Why does sky sports on sky go via the xbox keep going blurry I've got 50 meg broadband from virgin.

Thanks for the help
Peter
Oracle
Posts: 54,930
Joined: ‎27-10-2010

Re: Sky go keeps going blurry on sports

Is there a setting on the xbox version like there is on the PC version for the picture quality, if there is then change it to "high".

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Researcher
Posts: 8
Joined: ‎15-07-2011

Re: Sky go keeps going blurry on sports

No on sky sports it's go auto only
Retired Staff Member
Posts: 2,874
Joined: ‎21-10-2010

Re: Sky go keeps going blurry on sports

Hi samsung1977,

 

It may seem like a strange question but can I ask how big the TV is that you are watching it on?

 

Also is it blurry all the time or only if the image is fast moving?

Researcher
Posts: 8
Joined: ‎15-07-2011

Re: Sky go keeps going blurry on sports

No it's the quality that keeps changing going from smooth to a blurry picture
Researcher
Posts: 8
Joined: ‎15-07-2011

Re: Sky go keeps going blurry on sports

On sky sports 1 it gives me auto quality only where on uk gold I can pick low mid or high and the auto keeps changing quality
Runner
Posts: 5
Joined: ‎16-09-2011

Re: Sky go keeps going blurry on sports

You're not the only person who is getting really poor quality on xbox 360 with a virgin cable broadband.  

 

I have a 30mb/s connection that whenever i test it - including during the games - is atleast greater than 20mb/s.  I am convinced that the problem is with Sky who maybe do not have enough capacity to stream at high quality at peak times.  It's really disappointing to say the least.

 

My friend experiences the exact same with a 50mb/s connection.

 

Come on Sky, why have a service that cannot meet the demands?  It's becoming unwatchable for football matches.

Runner
Posts: 3
Joined: ‎25-09-2011

Re: Sky go keeps going blurry on sports

I have enjoyed games on sports of an evening with no trouble such as spanish league however watching the premiership games I always have the blurry picture problem where it becomes unwatchable, also it seems to buffer every few mins where as it has not with the spanish evening games. I think it is a SKY issue.

 

any suggestions? cheers

Runner
Posts: 2
Joined: ‎26-09-2011

Re: Sky go keeps going blurry on sports

I too have this problem and have 20mb broadband through fibre-optic, trying to watch the footy is nigh on useless, I might aswell rub Vaseline into my eyes, the picture quality while trying to watch man u vs Chelsea last week was the worst I've seen it, nearly every game I try to watch from the premiership is like this, only way I could tell which team were which was because Chelsea were in blue and man u in red, I couldn't even see the ball it was that blurry, also kept buffering, come on sky if your going to provide a service at least make it half watchable! I dread the days they bring out sky sports hd via sky player(if that ever happens)!!!
Runner
Posts: 2
Joined: ‎21-10-2011

Re: Sky go keeps going blurry on sports

still havent fixed this, constantly going from very low quality, to medium to high, rinse and repeat constantly. Is it a bug? can you get this fixed please its horrendous......or let us change the automatic quality settings