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Sky email problems

Runner
Posts: 12
Post 1 of 11
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Sky email problems

Hi I can't access my sky email account and have tried on the sky website. Have I been deleted? I don't remember being asked to agree to new t and c's during the changeover. Thanks!
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Oracle
Posts: 59,999
Post 2 of 11
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Re: Sky email problems

What happens when you try to login via this link:

 

https://skyid.sky.com/signin/email/

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I do not work for Sky.
Runner
Posts: 12
Post 3 of 11
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Re: Sky email problems

It comes up with 'undefined'
Oracle
Posts: 59,999
Post 4 of 11
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Re: Sky email problems

Strange as it is working for me so can you try using a different browser like Firefox or Google Chrome.

__________________________________________________________________________________________.

If someone has helped you then please click on the LIKES button in their post.
I do not work for Sky.
Runner
Posts: 12
Post 5 of 11
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Re: Sky email problems

It comes through my apple email though. Why would it suddenly stop? I don't have another browser. It's stopped on my phone iPad and mac today suddenly so I don't think it's my end.
Runner
Posts: 12
Post 6 of 11
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Re: Sky email problems

It's coming up with undefined on google chrome too.
Runner
Posts: 12
Post 7 of 11
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Re: Sky email problems

Can I ask? When you say 'it works for you' does that mean you are accessing my email? But you don't work for sky?
Production Supervisor
Posts: 1,883
Post 8 of 11
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Re: Sky email problems


Sebsiedo wrote:
Can I ask? When you say 'it works for you' does that mean you are accessing my email? But you don't work for sky?

 

He means he can see his emails when he clicks this link: https://skyid.sky.com/signin/email/

Oliver.
Runner
Posts: 12
Post 9 of 11
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Re: Sky email problems

Ok. That doesn't help with whether mine is broken though. Is there some sort of official sky helpline? Can't find a number or email address anywhere.
Production Supervisor
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Post 10 of 11
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Re: Sky email problems

Runner
Posts: 12
Post 11 of 11
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Re: Sky email problems

Thank you very much.
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