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Getting There
Sebsiedo
Posts: 12
Joined: ‎27-06-2013

Sky email problems

Hi I can't access my sky email account and have tried on the sky website. Have I been deleted? I don't remember being asked to agree to new t and c's during the changeover. Thanks!
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Super User
caesarome
Posts: 46,190
Joined: ‎27-10-2010

Re: Sky email problems

What happens when you try to login via this link:

 

https://skyid.sky.com/signin/email/

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I do not work for Sky.
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Getting There
Sebsiedo
Posts: 12
Joined: ‎27-06-2013

Re: Sky email problems

It comes up with 'undefined'
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Super User
caesarome
Posts: 46,190
Joined: ‎27-10-2010

Re: Sky email problems

Strange as it is working for me so can you try using a different browser like Firefox or Google Chrome.

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Getting There
Sebsiedo
Posts: 12
Joined: ‎27-06-2013

Re: Sky email problems

It comes through my apple email though. Why would it suddenly stop? I don't have another browser. It's stopped on my phone iPad and mac today suddenly so I don't think it's my end.
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Getting There
Sebsiedo
Posts: 12
Joined: ‎27-06-2013

Re: Sky email problems

It's coming up with undefined on google chrome too.
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Getting There
Sebsiedo
Posts: 12
Joined: ‎27-06-2013

Re: Sky email problems

Can I ask? When you say 'it works for you' does that mean you are accessing my email? But you don't work for sky?
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El Capo
Oliver341
Posts: 1,862
Joined: ‎17-12-2010

Re: Sky email problems


Sebsiedo wrote:
Can I ask? When you say 'it works for you' does that mean you are accessing my email? But you don't work for sky?

 

He means he can see his emails when he clicks this link: https://skyid.sky.com/signin/email/

Oliver.
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Getting There
Sebsiedo
Posts: 12
Joined: ‎27-06-2013

Re: Sky email problems

Ok. That doesn't help with whether mine is broken though. Is there some sort of official sky helpline? Can't find a number or email address anywhere.
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El Capo
Oliver341
Posts: 1,862
Joined: ‎17-12-2010

Re: Sky email problems

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Getting There
Sebsiedo
Posts: 12
Joined: ‎27-06-2013

Re: Sky email problems

Thank you very much.
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