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Sky box problems

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Runner
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Sky box problems

I have Sky HD and all day it has been playing up. when you press pause the symbol comes up in the corner but the programme continues going.

I have tried to use my interative service and it is saying you are unable to use this whilst 2 programmes are recording, but i only have one programme recording.

the box is only 7 months old any ideas??????????

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Executive Producer
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Re: Sky box problems

Have you tried rebooting your box  by turning it off at the mains for 5 minutes,turn back on and wait another 4 minutes before bringing it out of standby?

 

Failing that try a planner rebuild


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Executive Producer
Posts: 11,105
Post 2 of 3
4,691 Views

Re: Sky box problems

Have you tried rebooting your box  by turning it off at the mains for 5 minutes,turn back on and wait another 4 minutes before bringing it out of standby?

 

Failing that try a planner rebuild


.
Runner
Posts: 2
Post 3 of 3
4,562 Views

Re: Sky box problems

Thank you looks like turning off has done the trick

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