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Occasional Visitor
lou11.
Posts: 2
Registered: ‎05-05-2012
Accepted Solution

Sky box problems

I have Sky HD and all day it has been playing up. when you press pause the symbol comes up in the corner but the programme continues going.

I have tried to use my interative service and it is saying you are unable to use this whilst 2 programmes are recording, but i only have one programme recording.

the box is only 7 months old any ideas??????????

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Super User
kato
Posts: 9,956
Registered: ‎26-03-2011

Re: Sky box problems

Have you tried rebooting your box  by turning it off at the mains for 5 minutes,turn back on and wait another 4 minutes before bringing it out of standby?

 

Failing that try a planner rebuild


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Occasional Visitor
lou11.
Posts: 2
Registered: ‎05-05-2012

Re: Sky box problems

Thank you looks like turning off has done the trick

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