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Posts: 8
Joined: ‎23-03-2013

Sky app not working


In the last few days sky has stopped working through my Xbox, the only channel working is the test channel. It says I need an active sky subscription, but I have a full package and haven't changed any settings at all
Retired Staff Member
Posts: 1,803
Joined: ‎17-12-2012

Re: Sky app not working

Hello scottmch,

Thanks for posting.  Sorry to hear that you have problems with Sky Go on your Xbox.  Please could you have a look here at these steps which could help you to resolve the matter:

Let me know if this is useful or if I can assist you any further.

Thanks and best regards,